Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
A Multi-user Windows Help Desk application that provides a suite of integrated tools for managing a technical support department. Includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. TSC2 Help Desk's work order management system tracks all work requests and support issues, from computer errors and user-requested enhancements, to hardware and network upgrades.
Proton Barcode Wizard :No matter what type of printer you use (matrix, laser, inkjet) you can print any number of label for requested barcode. Besides that if your printer is a color one you can have a better visual arrangements like font, barcode and background.You may also have the opportunity of printing hundreds of consecutive numbers like 1002,1003,1004 with the help of Serial Number Printing Feature.
Business Process Mapping Software Product for internal activity mapping. Activity Mapping, flowchart mapping and document control can all be achieved via this simple tool. The user can instantly begin to map information flows specific to any process. The tool helps the organization to meet the ISO 9000:2000 processes and procedural requirements, requires no training & can be placed on a shared network for viewing by anyone with Excel '97 or Later
Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. eTalkup helps your business make money by enabling you to providing great customer service to your online customers.
Webolize IssueTracker will help you track issues, bugs, time and help you save/monitor time for your project management needs. Works on Windows XP, Vista or Server 2003. Free Standard Version. This application is included with Webolize Time Tracker
Skymol Communicator is a web-based customer service and live chat software with Voice, Video, Text Chat. On-demand live help software, help desk software with proactive chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
No more blind telephone bill payments, only smaller phone bills. Your Personal Telephone Bill Auditor. Perfect for Home, Personal, and Sole Proprietorships.
Swift POS is the ideal inexpensive 'Point of Sale' software solution for the small business starting up on a budget. The average computer user can install, setup, and become efficient on the program in just one day!
