Advanced Call Center, by Oleg Afonin, is a neat program that works with your voice modem to give you a full-feature phone system. And I do mean full-featured. A great way to let your modem do the work and provide you with an answering machine and more. I found the program to be very easy to set up and quite intuitive to use. And its got lots of cool functions. For example, you can record your own custom "greeting" that callers will hear, or use on that comes with the program. Another excellent feature is support for "Caller ID". Bear in mind that this function only works if you've arranged for Caller ID through your phone company. And when a call comes it, a little window actually pops up to tell you who's calling and what their phone number is. Slick!!

Advanced Call Center keeps track of every call and stores all of the information in an easily accessible log. The program will also let you monitor incoming calls -- what some people refer to as "screening." Another feature that you might find handy is the ability to record a conversation. A quick way to save an important conversation for later reference. And, if all this weren't enough, there's still more! That's right! Advanced Call Center even has the ability to notify you about calls by sending a notification to your pager. And if that doesn't impress you, how about sending you a voice message by email? Very cool. You can create "whitelists" of callers you prefer, a "blacklist" of callers you don't, an you can even set up the program to block certain types of calls -- even if you don't have Caller ID! Excellent!

Advanced Call Center, by Oleg Afonin, is a powerful program for handling phone calls that's also easy-to-use. I think it's perfect for both new and experienced users. It has support for a wide range of internal and external voice modems. At the same time it also provides support for Caller ID - which you have to have through your local phone company. You can record calls, be notified of calls via pager or email, and block calls you don't want to receive. So, if you'd like to try out an alternative to a conventional "answering machine" and deal with phone messages on your computer, this is the program to try! Check it out for yourself -- I recommend it.