ServiceMax 2005 XX (20 Engineers)
| $2990.00 |
|
Description by Publisher
ServiceMax 2005 (version 4.0) is the latest version of the successful service
management package embraced by the UK central heating industry. The big news
in ServiceMax 2005 is two new modules, PurchaseMax stock control system and
ClientMax client remote access, new and improved security functions and the
much improved version of MobileMax, made in partnership with ESB New
Technologies Ltd.
ServiceMax 2005 Suite of Service Management Software
ServiceMax was first launched in November 2001; since then it has undergone
significant development and improvements with the help and support of many
of our customers. Our aim with ServiceMax is still to provide small to
medium sized service companies with an affordable system, rich on
functionalities, to meet and often exceed their expectations.
1-2-Access has industry knowledge in the gas service industry unmatched by
any of our competitors. This means that if you as a customer have a problem
you don’t need to explain your business to us for us to be able to suggest a
solution that will solve your problem. With any other system provider it
would be up to you and your staff to teach them and then make sure the
system does what it is supposed to. Contrary to most other off-the-shelf
service packages, ServiceMax is continuously updated to improve and
introduce functionalities for our customers; whereas some companies may
undertake one annual improvement others will improve even less frequently.
As new technologies become affordable, like mobile data communications, we
strive to implement solutions that meet our customer’s demands and desires
for improved efficiency, flexibility and reduced running cost, all within a
stable software environment. The way we achieve this, primarily, is by
establishing excellent working relationships with our customers, then
co-operate closely as new functions are agreed, developed and introduced for
testing out in the field before being made available for general release. In
this way a constant improvement cycle is established; we discuss, design,
plan, test, review and improve – and the cycle continues.
ServiceMax
ServiceMax is the central module where the customer, workorder and appliance
database is managed. For the smaller companies all the necessary tools
needed to run a service business are included.
InvoiceMax
InvoiceMax adds a few major functionalities to ServiceMax. With InvoiceMax
you can do volume invoicing, e.g. when you have lots of workorders for the
same customers it is possible by just a few clicks to invoice them all on
the same invoice.
With powerful selection and batch options it will meet almost any
requirement for invoice grouping from your customers. With ServiceMax you
have the ability to invoice parts and labour. With InvoiceMax you can also
set up fixed price items for quick selection upon job completion
Many companies in the UK use SAGE for their accounting. You then have to
re-enter all the details into SAGE. By using InvoiceMax to do the invoice
you can export all the invoice transactions to a file that can be imported
by SAGE saving you countless hours of re-keying and also reduce errors
compounded by re-entering the information.
ContractMax
With ContractMax you can set up contracts for individual customers or for
the larger property owners like housing associations. Within the contract
you can set up contract period, pricing etc. If a contract is not renewed it
can be set to block new workorders for any given customer.
AutoPricing is a function built in to ContractMax that works
in conjunction with InvoiceMax. Auto-pricing allows pre defined fixed
automatic pricing of jobs to be used makin
